At JEFCON, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide to us while using our website and social media channels. By accessing and using www.jefcon.com.au, you consent to the practices described in this policy.

Information we collect:

We may collect the following types of personal information when you interact with Jefcon:

a. Personal identification information: This includes your name, address, email address, phone number, and any other information you voluntarily provide when contacting us, signing up to our newsletter or completing a form via a social media platform.

b. Device information: When you visit our website or social media platforms, we may collect information about the device you are using, such as your IP address, browser type, operating system, and browsing behaviour.

c. Cookies and similar technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience on our website, track usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

How we use your information:

We use the information collected from you for the following purposes:

a. To provide services: We use your personal information to fulfil your enquiries, process payments, and deliver services.

b. Communication: We may use your contact information to respond to your inquiries, provide customer support, and keep you informed about updates, promotions, and relevant products or services.

c. Website improvement: Your data helps us analyse website performance and user behaviour, enabling us to enhance our website's functionality and user experience.

d. Legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Data sharing and disclosure:

We may share your personal information with the following third parties:

a. Service providers: We may engage trusted third-party service providers to perform functions on our behalf, such as shipping carriers, payment processors, and website analytics providers. These entities have access to your information only to the extent necessary to perform their tasks and are obligated to maintain its confidentiality.

b. Legal requirements: We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations.

c. Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.

Data security:

We implement appropriate physical, technical, and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your choices and rights:

You have the right to:

a. Access, correct, or delete your information: You can review and update your personal information by contacting one of our team. If you wish to delete your account or have any other privacy-related concerns, please contact us.

b. Opt-out: You can opt-out of receiving promotional emails by following the instructions provided in the email or contacting us directly.

Children's privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If you believe we have inadvertently collected information from a child under 13, please contact us to have it removed.

Changes to the privacy policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version of the Privacy Policy will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

Contact us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us via our contacts page on our website.

Thank you for trusting Jefcon with your personal information. We are dedicated to protecting your privacy and ensuring a secure experience.